Qualifications/ Skills Knowledge of tools such as ServiceNow, JIRA, Advanced Excel will be added advantage Why join Genpact...
). Excellent leadership, communication, and problem-solving skills. Familiarity with ticketing tools (e.g., ServiceNow, Remedy...
processes, IT Service Management System (preferably ServiceNow) and Testing tool - HP ALM will also be an advantage Ability...
Integrations: Jira, HR systems, ServiceNow, PagerDuty, internal platforms Reporting & Analytics: Developer productivity metrics...
Familiarity with Microsoft D365 F&O navigation and setup Experience with ticketing systems (e.g. Jira, ServiceNow) Knowledge...
to ServiceNow modules (e.g., ITSM, ITOM, HRSD, CSM). Translate business needs into functional specifications and user stories..., and retrospectives. Work closely with ServiceNow developers and architects to ensure solutions align with business goals and platform...
Understanding of deployment, release, and change management processes Familiarity with ServiceNow integrations and SailPoint...
management Familiarity with service management tools like JIRA and ServiceNow Why join Genpact? Lead AI-first transformation...
Job Description: Technical Architect : Service Now Department: India FTE Skills Required: SERVICENOW Years...
is a plus. Knowledge of ITSM tools (ServiceNow, JSM) is a plus. Knowledge of low-code platforms (e.g., OutSystems) is a plus. Fluency...
/ Incident Management tools: JIRA / ServiceNow Knowledge and experience with Software Version Control systems: GIT...
. Integrate platforms with orchestration and ITSM tools (e.g., ServiceNow). Identify opportunities for cost optimization...
Responsibilities Design, configure, and customize ServiceNow HRSD and GRC modules, including Policy and Compliance, Risk Management... delivery processes. Provide technical expertise in the integration of ServiceNow with other enterprise systems (e.g., ERP...
in servicenow and Jira Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital...
: JIRA / ServiceNow Knowledge and experience with Software Version Control systems: GIT etc. Minimum qualifications B...
(SAP, Oracle, Salesforce, Workday, ServiceNow)BPM & Automation (Lean Six Sigma, BPM certifications) About the Team: EXL...
, and related integrations. • Experience with ITIL processes and service management tools (e.g., ServiceNow). • Excellent...
). Should have exposure to ServiceNow and Jira. Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation...
for the ServiceNow platform, ranging from current feature enhancements and bug fixes to full application suite deployment... stories. Build and maintain technical documentation. Monitor health, usage, and overall compliance of ServiceNow and its...
to guide and train the L1 resources on the troubleshooting steps. Experience in Technologies : ServiceNow, Teams, Intune,SSPR... technical field ServiceNow, Teams, Intune,SSPR,M365,druva Being You The “Kyn” in Kyndryl means kinship, which represents...