to ensure solutions meet business objectives Assist in configuring and testing ServiceNow ITSM modules (Incident, Problem...Job Description: Key Responsibilities: Gather, analyze, and document business requirements for ITSM processes using...
ServiceNow platform. Consulting / professional services experience. A background of over 5 years in conducting business... in complementary technologies like HPSM/Remedy. Possess certifications such as Business Analyst (e.g., IIBA, BCS), ITIL Foundation...