a ServiceNow ITSM Knowledge Manager to serve as a subject matter expert and strategic leader for the Knowledge Management (KM... Employee Center) experience. The Knowledge Manager will partner closely with ITSM process owners, Digital teams...
Description Emory Healthcare is seeking a ServiceNow ITSM Knowledge Manager to serve as a subject matter expert..., and governing enterprise-wide Knowledge Management capabilities in alignment with ITIL and ITSM best practices. Knowledge...
a ServiceNow ITSM Incident Manager to serve as a subject matter expert and operational leader for the Incident Management practice... operations, on-call coordination, and continual service improvement in alignment with ITIL and ITSM best practices. The ideal...
Description Emory Healthcare is seeking a ServiceNow ITSM Incident Manager to serve as a subject matter expert..., Change, Request, and Knowledge Management to ensure end-to-end ITSM alignment. Research and recommend industry...
to define the multi-year vision for how ServiceNow will evolve from an ITSM tool to a comprehensive enterprise service... in ITSM, ESM (Employee Service Management), and service delivery frameworks (ITIL, knowledge management, SLA/OLA management...
via ITSM tools (ServiceNow), and ensuring compliance with enterprise security and governance standards. 7+ years...Position Summary AI Datacenter & Infrastructure Senior Manager -AI & Engineering Join our AI & Engineering team...
best practices. Extensive hands-on expertise with ITSM platforms, including EasyVista and ServiceNow; strong understanding of CMDB...IT Problem & Incident Manager Location: 100% Remote About the Role We are seeking a highly technical, process...
). Experience with ITSM / Change Management tools (ServiceNow) Solid understanding of API versioning, dependency management...Description: CTG is seeking to fill a Enterprise API Release Manager opening for our premier client. Location...
. Your work will integrate with GitHub-based CI/CD practices and ServiceNow change processes, ensuring changes are safe, auditable... requirements into safe, versioned, and tested automation; contribute to internal documentation and knowledge bases...
or related technical roles. 3. Experience with IT Service Management (ITSM) tools such as ServiceNow with solid understanding... issues, troubleshooting steps, and system configurations, contributing to the shared knowledge base. 6. Participate...