available cloud native applications, using auto-scaling, self-resilient architectures, across various cloud service providers... Administrator (CSA) and at least one ServiceNow Certified Implementation Specialist (CIS) certification in a major module...
and motivated Tier I Service Desk Specialist for a Full-Time position. Job Summary: The Tier I Service Desk Specialist provides... & User Support Serve as the first point of contact via phone, email, walk-in, and self-service channels Log, categorize...
. The Help Desk Specialist I is responsible for triaging, documenting, and resolving technical incidents and service... of contact for end users seeking IT support via phone, email, chat, or self-service portal. Receive, document, categorize...