and motivated Tier I Service Desk Specialist for a Full-Time position. Job Summary: The Tier I Service Desk Specialist provides... meet ITIL-based service management, SLA requirements, and federal security standards. Key Responsibilities Service Desk...
and motivated Tier I Service Desk Specialist for a Full-Time position. Job Summary: The Tier I Service Desk Specialist provides... meet ITIL-based service management, SLA requirements, and federal security standards. Key Responsibilities Service Desk...
Job Title: Help Desk Specialist Tier I Job Category: Information Technology Time Type: Full time Minimum... * * The Opportunity: Join the Office of Information Services (OIS) at the United States Capitol Police as a Tier I Help Desk...
and motivated Help Desk Specialist II for a Full-Time position. Job Summary: The Service Desk Specialist must possess... in determining how to accomplish tasks. The Service Desk Specialist is required to meet contract Service Level Agreements (SLAs...
experience, customer service experience Key Responsibilities: Document Production & Quality Control Edit, format, create... and the most efficient methods. Assist with departmental projects and initiatives. Provide desk-side support when...
technology for the client. Maintain service level agreements related to Desk Side support Service/Incident requests. Work... Providing second-tier support to end users, server, or mainframe apps/hardware Required 6 Years Strong Customer Service...
related to Desk Side support Service/Incident requests. Work with other technical teams to coordinate multi-tiered technical... technical issues and closing out assigned. Service/Incidents requests within the agency's Service Level Agreements. Adhere...
related to Desk Side support Service/Incident requests. Work with other technical teams to coordinate multi-tiered technical... technical issues and closing out assigned. Service/Incidents requests within the agency's Service Level Agreements. Adhere...
related to Desk Side support Service/Incident requests. Work with other technical teams to coordinate multi-tiered technical... issues and closing out assigned. Service/Incidents requests within the agency's Service Level Agreements. Adhere...