of at least 3 years in service industry. Minimum 2 years experience in Customer Escalation; FinTech or technology industry... and more. What You'll Be Doing: Manage escalated emails and tickets from Customer Service team (L1 and L2 across sub-units), resolving...
related to customer service experience in the banking, financial and/or fintech sector. Excellent verbal and written..., etc. Handle customer's complaints and conduct comprehensive investigations using various tools. Accountable for each research...