. Job Description: Key Roles &^ Responsibilities: Conduct regular quality audits of customer interactions (calls, emails, chats) to assess... performance and quality metrics. Assist in training and onboarding of new customer support agents by sharing quality insights...
settlement/refund. Handle customer enquiries and complaints and provide solutions to the customers. Monitoring of internal... . What you'll nee d:Education: Graduate of any four-year course, preferably related to sales or entrepreneurshi p.Experience: 2-3...
or Central/Northern Luzon Experience in HVAC or elevator systems is a strong advantage Associate / Supervisor Sales... business needs · Ensuring excellent customer service through regular client follow-up · Developing rapport with key decision...