, but are not limited to, the following: Manage Provider Claims queries through eGain ensuring a best in class customer service and quality... PURPOSE Provide technical expertise and support to provider claims area by driving process improvements for providers, TPAs...
responsibilities will include, but are not limited to, the following: Manage Provider Claims queries through eGain ensuring... of all queries in Salesforce Escalate and investigate invoices submitted outside of the Provider’s schedule of fees Identify...
; Co-manage high level customer support needs with the Sr. Customer Service Officer and/or CS Head Build up FAQ, SOP, KB...Nogle Philippines Inc. is a specialized service provider dedicated to delivering a full spectrum of front-office...