contact centre solutions from South Africa to the global market. Join us as a consultant and be part of a thriving team... basis Ensure adherence to the operational policies and procedures Participating in the recruitment and selection of staff...
, with agility and precision. Assist in the setup and maintenance of network infrastructure. Collaborate with senior IT staff... innovative ideas and solutions. Monitor and manage user and their devices via the Microsoft Intune Portal. APPLICATION SUPPORT...
& Problem-Solving Skills: Ability to analyse data, identify problems, and develop solutions. Organizational & Time Management...: Lead and motivate project teams, including subcontractors and site staff. Assign tasks and responsibilities to team...
& Training Lead and mentor maintenance and support staff. Conduct daily briefings and performance appraisals. Provide safety... supervisor. Proactive, solutions-oriented, and comfortable working both on-site and strategically. Committed to maintaining...
importers, exporters, and other stakeholders. Actively support sales staff in their activities, ensuring seamless customer... to customers by offering insights into best practices for cargo care, innovative shipping solutions, and updates on industry...
matters. Formulate suitable technical and commercial solutions to meet customer requirements. Ensure inclusion of current... to internal staff and external clients as needed. Qualifications and Experience (Recommended) National Diploma or Degree...
Campaign Manager | Cape Town CallForce is a prominent BPO known for delivering exceptional outsourced solutions... of team leaders, sales agents, trainers, and support staff to ensure campaign success. · Ensure team leaders performance...
systems are followed Manage any Staff deductions, ensure the manager allocated to the monthly Input Sheet Preparing... duty shift per month Assist Host Manager Ensuring all financial procedures are followed by staff in all departments...
satisfaction Guide, coach and Determine training needs for staff. Communicate job expectations to Agents Harness agent..., and terminations Examine and indicate areas of improvement for systems, policies and processes used and propose solutions Frequent...
record of managing call centre teams and technical service staff. Strong analytical skills with experience in data reporting... to delivering a superior customer experience. Problem-Solving – Quick to identify issues and implement effective solutions...
for the Support Services. Monitors departmental personnel matters to include interviewing and the hiring of new staff... preventive maintenance is performed in a timely manner. Ensure adequate number of security staff is in place to maintain the...
satisfaction Guide, coach and Determine training needs for staff. Communicate job expectations to Agents Harness agent..., and terminations Examine and indicate areas of improvement for systems, policies and processes used and propose solutions Frequent...
satisfaction Guide, coach and Determine training needs for staff. Communicate job expectations to Agents Harness agent..., and terminations Examine and indicate areas of improvement for systems, policies and processes used and propose solutions Frequent...
solutions that exceed customer expectations. Offer telephonic and email support to intermediaries, authorised representatives... products for clients based on underwriting criteria. Contribute to the implementation of solutions for continuous improvement...
, and deficiencies in building systems, structures, and equipment, and recommend solutions to mitigate risks. Documentation: Prepare... and compliance with regulatory requirements. Collaboration: Work closely with architects, engineers, contractors, and hospital staff...
productivity through effective staff scheduling and management of absenteeism - Ensure staff competence and provide support... KPIs and implementing solutions where targets were not being met Knowledge and Skills A good understanding of world...
with service providers for optimal performance. Resolve maintenance requests by coordinating between staff and hard services... to professional development and continuous learning. Initiative to resolve issues and develop practical solutions....
with service providers for optimal performance. Resolve maintenance requests by coordinating between staff and hard services... to professional development and continuous learning. Initiative to resolve issues and develop practical solutions....
solutions. Our multidisciplinary teams are passionate about products, customer experience and security. We’re empowered.... Providing basic governance and risk advice to all staff and managers, helping them understand the organisation’s risk management...
situations What makes a Swan? We want people fanatical about creating innovative solutions inspired by data. We know Black...: staff referral scheme, wellness day, development day, flexible working, internal and online training initiatives...