We have an exciting opportunity for a Customer Service Centre Team Leader. As a Customer Service Centre Team Leader..., you will be responsible for providing front line direction to the Customer Service Centre Agents and assist the Contact Centre Manager...
One of Africa’s largest supermarket retailer has a great opportunity for a Team Leader for their Customer Service... Centre. Purpose of the Job You will be responsible for providing front line direction to the Customer Service Centre...
subsidiary of Vodacom. Infinity Services Partner Company is looking for a Call Centre Team Leader to lead a group of customer... or above) desirable - NQF level 5 and above 1 + years of team leader experience 2 + year of call centre/customer facing experience...
to ensure a seamless customer experience across all touch points. Manage day-to-day operations of the customer service team.... Provide training and support to team members in complaints handling and customer service skills Contribute to a positive team...
to ensure a seamless customer experience across all touch points. Manage day-to-day operations of the customer service team.... Provide training and support to team members in complaints handling and customer service skills Contribute to a positive team...
Our client has an opportunity available for a Cards Customer Service Team Leader. Requirements: 12+ months... of recent tenure at the company in a Customer Service role. Understanding of the customer service environment. Understanding...
Customer Care Team Leader CallForce is an award-winning BPO service provider delivering innovative and customised... Requirements Min 2+ years customer service team leader experience Strong sales ability & ability to handle client objections...
Our client has an opportunity available for a Customer Service Team Leader. Requirements: Degree in Consumer... behaviour, Communications, Business or equivalent – beneficial. 2+ years in a customer service operational, team lead capacity...
Leader is responsible for leading and motivating the Retentions team to safeguard customer loyalty, minimise service... about ensuring all our customers receive the best possible digital experience and exceptional customer service. Thousands...
Matric 1-2 years contact Centre Team Leader experience Competencies Strong ability to motivate and guide a team...Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to create and deliver...
. Key Responsibilities Lead, motivate, and manage a team of call centre agents to deliver outstanding customer service...-channel contact centre. The Team Leader will play a pivotal role in coordinating daily activities, aligning resources...
standards, KPIs, improvement activities, and one-to-one actions on track and up to date. The Team Leader is responsible.... Key responsibilities Produce plans that achieve targets and meet customer requirements. Communicate business and team...
We're looking for a Tech Support Team Leader to join our professional team of technical support agents for Vodacom FTTH... team members' service standards are adhered to e.g. meeting and exceeding targets, team productivity, data conversions...
CallForce is an award- winning BPO service provider of innovative customised contact centre solutions from South... African to the global market. We are currently seeking a highly motivated and experienced Quality Assurance Team Leader...
Quality Assurance Team Leader CallForce is an award- winning BPO service provider of innovative customized contact... Quality Assurance Team Leader to join our dynamic team. As a QA Team Leader, you will play a pivotal role in maintaining the...
Team Leader Key responsibilities may include but are not limited to: Answer call and respond to customer requests... customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking...
achievement of individual and team based results. Ongoing coaching & development. Proactively work with your Team Leader... to achieve maximum productivity. Experience and skills: Tele-sales, call center, face-to-face sales or customer service...
of 1 - 2 years inbound call centre experience · Customer service experience · Administration experience · Experience... customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking...
centre experience · Customer service experience · Administration experience · Experience in healthcare, insurance... customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking...
customer needs, delivering a first class customer service to increase the profitability of the business while remaining... contract & transactional inquiries. Role Reporting Team Leader Key responsibilities may include but are not limited...