Job Summary Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to create... customer escalations, contribute to creating a positive work environment. Leading and managing a team of Call Centre Agents...
centre environment, managing approximately 40 call centre agents and team leaders. The role requires a highly organised... To Leading and managing a team of ±40 call centre agents and team leaders Monitoring daily workflows and ensuring...
Overview The Call Centre Sales Manager - Student Enrolments (Enrolments Manager) plays a pivotal role in leading... and developing a high-performing student enrolments function. This position focuses on driving revenue growth, guiding team...
Overview The Call Centre Sales Manager - Student Enrolments (Enrolments Manager) plays a pivotal role in leading... and developing a high-performing student enrolments function. This position focuses on driving revenue growth, guiding team...
Overview The Call Centre Sales Manager - Student Enrolments (Enrolments Manager) plays a pivotal role in leading... and developing a high-performing student enrolments function. This position focuses on driving revenue growth, guiding team...
Overview The Call Centre Sales Manager - Student Enrolments (Enrolments Manager) plays a pivotal role in leading... and developing a high-performing student enrolments function. This position focuses on driving revenue growth, guiding team...
Overview The Call Centre Sales Manager - Student Enrolments (Enrolments Manager) plays a pivotal role in leading... and developing a high-performing student enrolments function. This position focuses on driving revenue growth, guiding team...
Overview The Call Centre Sales Manager - Student Enrolments (Enrolments Manager) plays a pivotal role in leading... and developing a high-performing student enrolments function. This position focuses on driving revenue growth, guiding team...
-volume debt collection call centre, managing approximately 40 call centre agents and team leaders. The successful candidate... of approximately 40 call centre agents and team leaders Providing firm, consistent and professional oversight of staff performance...
ownership (Team Leader, Contact Centre Manager, Operations Manager, WFM/QA/Training Manager, Senior Manager) Core capabilities...Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals...
strong relationships. Youll manage your sales pipeline, upsell where possible, and work closely with your manager to improve results... confidently. Take ownership of your sales pipeline and manage it proactively. Collaborate with your manager to continuously...
Ready to level up your leadership game and run the show on the call centre floor? Were looking for a Call Center Team... 12 years education) and solid BPO Team Leader/Assistant Manager experience and can juggle call flows, compliance audits...
system. Perform any other duties which may be assigned. Reports To Global Response Centre Operations Manager Key...). Previous experience in a call centre, contact centre, emergency response, or assistance environment. Excellent verbal...
monthly. Collaborate with your team to achieve the minimum requirement of budget performance Set appointments from contacts... which has been predetermined by your line manager. Youll also be responsible for achieving any other targets relating to other areas...
centre of our strategy to create a hugely successful service and business. Millions of members already have access... exceptional service, optimizing team performance, and fostering innovation? Do you have a talent for managing diverse...
experience in a similar team leader or supervisor role within a medium-sized sales/service and claims call/contact centre... over 400 million consumers worldwide) is seeking an experienced Customer Experience Team Manager to lead their multi...
Product is at the centre of our strategy to create a hugely successful service and business. Millions of members already... about driving exceptional service, optimizing team performance, and fostering innovation? Do you have a talent for managing diverse...
Job Summary Our client has an opportunity available for a Sales Support Team Manager based in Cape Town.... Requirements: Fluent in English. Matric 4+ years administration in a call centre environment and call centre experience...
or equivalent Advantageous Previous retention experience Strong focussed customer mindset Outbound call centre experience... quality via a team of clerical staff, within a given process/es. Manages an operational budget, employee well-being...
projects across the organization. This role will oversee complex initiatives that enhance telephony systems, call centre... involving IVR, VoIP, call routing, contact centre solutions, and telephony infrastructure upgrades. Risk & Issue Management...