Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to create and deliver... escalations, contribute to creating a positive work environment. Leading and managing a team of Call Centre Agents to achieve...
We are seeking an experienced and proactive Call Centre Manager to lead the customer service and sales support call... centre at our automotive dealership in Milnerton. You will be responsible for managing a team of agents who handle customer...
One of the major players in the Motor Industry is on the lookout for an experienced Call Centre Manager to steer... a fresh team to new heights! At the helm of an extremely busy call centre that services all dealerships across Cape Town...
and Lewis are protected, Regularly assess the technical competence of the call centre team and take steps to develop... Insurance Call Centre Quality Assurer This is an exciting opportunity for an individual who has the knowledge, skills...
strong relationships. Youll manage your sales pipeline, upsell where possible, and work closely with your manager to improve results... confidently. Take ownership of your sales pipeline and manage it proactively. Collaborate with your manager to continuously...
, etc) More than 5 years experience as a Call Centre Team Leader with a minimum of 5 -7 team members Demonstrated progression...We have an exciting opportunity for a Customer Service Centre Team Leader. As a Customer Service Centre Team Leader...
Agents and assist the Contact Centre Manager in handling the day-to-day operations of the team. You will also be accountable... environment e.g (FMCG, Retailers, etc) More than 5 years experience as a Call Centre Team Leader with a minimum of 5 -7 team...
Our client has an opportunity available for a Sales Support Team Manager based in Cape Town. Requirements: Fluent... in English. Matric 4+ years administration in a call centre environment and call centre experience- essential. Knowledge...
in a Group Call Centre, Customer Interfacing, Customer Support Centre, or equivalent role - essential. Experience within the... capacity in a Group Call Centre, Customer Interfacing, Customer Support Centre function- demonstrating knowledge of trending...
of employees Call centre experience preferred BA/BS degree in Marketing, Public Relations or related field Career Framework...Job Title: Reputation Manager Job Description The Reputation Manager is responsible for monitoring and improving...
understanding of call centre workforce management tools, principles, and theories Capacity planning experience. Knowledge... Workforce Optimisation Manager to lead and manage all aspects of Workforce Management across our contact center operations...
Cape Town main hub and Johannesburg team. Manage a call centre-style customer service team handling inbound calls... record of managing call centre teams and technical service staff. Strong analytical skills with experience in data reporting...
' experience in IT, with at least 3 years in a management role Experience in BPO, call centre, or telecom environments...IT Manager - Cape Town Job Purpose: The IT Manager is responsible for managing and supporting all IT operations...
experience Experience in working on Call Centre campaigns. TES Account/Project Management experience (a strong advantage...Job Summary TITLE: ACCOUNT MANAGER (BPO) (Cape Town) We are seeking an experienced Account Manager with exceptional...
' experience in IT, with at least 3 years in a management role Experience in BPO, call centre, or telecom environments...IT Manager - Cape Town Job Purpose: The IT Manager is responsible for managing and supporting all IT operations...
’ experience in IT, with at least 3 years in a management role Experience in BPO, call centre, or telecom environments...IT Manager – Cape Town Job Purpose: The IT Manager is responsible for managing and supporting all IT operations...
in working on Call Centre campaigns. TES Account/Project Management experience (a strong advantage). Practical HR/IR knowledge...TITLE: ACCOUNT MANAGER (BPO) (Cape Town) We are seeking an experienced Account Manager with exceptional client...
Diploma (NQF 6) with attendance in Insurance Programmes (NQF 5). 2+ years’ team management experience in a call centre... environment. Short term insurance industry knowledge. Knowledge of Call Centre functions and operations. Knowledge...
understanding of call centre workforce management tools, principles, and theories Capacity planning experience. Knowledge... Workforce Optimisation Manager to lead and manage all aspects of Workforce Management across our contact center operations...
solutions that meet the requirements of the customer Requirements Matric Certified Call Centre Manager or equivalent... qualification, a distinct advantage 2-4 years’ experience in a BPO Call Centre Management position Knowledge of and experience...