regarding reservations, hotel information and guest concerns. Responsibilities: Supervise the operations of the front desk.../problems and coach and counsel the front desk team members to ensure a quality operation. Resolve customer issues, complaints...
Responsibilities: Support front desk coverage and contribute to service teamwork Monitor staff's attendance and absences..., checklists and other performance indicators Monitor front desk activities for completion, accuracy and quality including...
. Administration: Partner with Area Administrative Coordinator (AAC) on front desk functions and other administrative tasks to ensure...: Interfaces with customers outside the S/C/D Freedom to Act: Subject to general input from supervisor Unique duties...