in a FinTech environment by joining our team in Manila. As a Support Consultant, you will be on the front lines of ensuring.... You will interact directly with traders, trade support, operations and IT groups daily to support their use of BAMS products...
Position Summary We are seeking a highly motivated and experienced Technical Support Engineer (Partner Support Engineer...) to join our dynamic Global Partner Support team. This position will support our Partners MSP's by providing technical assistance...
Location: PH Remote Time zone: Pacific, Central, Mountain, or Eastern Unit: The Grid // Technical Support The Blueprint... a technical support unit for a high-growth partner in the cybersecurity awareness training sector. This partner focuses...
Provide Level 1–2 technical support to end-users by diagnosing and resolving hardware, software, and network-related... such as PCs, printers, UPS, AVR, and other peripheral devices. Assist in LAN infrastructure support, including basic switch...
, you will report to the Manager of Support and will work to investigate and resolve all end-user concerns and issues at first contact... and the Manager of Customer Support for the product, production, and other miscellaneous issues. Maintain a list of current...
escalation of issues following established procedures. Contribute to smoother support processes with personalized macros...NOTE THAT THIS ROLE REQUIRES WORKING ONSITE. THE LIVE CHAT SUPPORT TEAM WILL PARTNER WITH A KNOWN NAME IN THE VIDEO...
, you will report to the Manager of Support and will work to investigate and resolve all end-user concerns and issues at first contact... and the Manager of Customer Support for the product, production, and other miscellaneous issues. Maintain a list of current...
support to all IT-related concerns. Timely escalation of support cases to Tier 2 and Tier 3, based on documented escalation.... Work closely with the IT manager in tracking project costs in comparison with the budgeted projections. Conduct periodic...
Support: Collaborate with the Supervisor/Manager to ensure the team meets its KPIs, and support colleagues...: MNL ISSC - Business Support Services Control Tower The Business Support Assistant is responsible for managing Control...
escalation of issues following established procedures. Contribute to smoother support processes with personalized macros...Job Description: NOTE THAT THIS ROLE REQUIRES WORKING ONSITE. THE LIVE CHAT SUPPORT TEAM WILL PARTNER WITH A KNOWN...
as an escalation point and liaison between cardholders and the Manager of Customer Support for the product, production.... As a Customer Support Specialist, you will report to the Manager of Support and will work to investigate and resolve all end-user...
Provide remote support and when necessary on-site technical support for the company customers escalation. Establish.../patch and testing support as needed. Provide input to the Area Service Manager or Project Manager on what tools...
We are seeking a strategic and operationally expert Global Command Center Manager to lead our centralized workforce... excellence. Serve as the primary point of escalation for operational incidents, system outages, or unexpected volume surges...
of customer experience together. Job Description Job Title: Manager, Order Management Assurance Department: Order Management... Reports To: Senior Manager, Order Management Assurance Employment Type: Full-time Job Summary We are seeking a Manager...
-to-day Client communication, performance reporting, training, and escalation management. Having an eye... aspirations to enable matching Boldr’s needs with employee abilities. Act as the escalation point for the Team Captains...
to support scale. Leadership Continuity & Capability Building Identify emerging leaders across the organization and develop... into practical policies and manager guidance. Employee Relations & Risk Prevention Manage sensitive employee cases with a focus...
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture... Manager The Compliance Team at GDS partners with other EY offices across the globe to provide an array of compliance...
Capacity Planning Manager About the company International Workplace Group plc has been at the forefront of the flexible... Manager is responsible for end-to-end workforce capacity strategy across Finance Operations within the Global Service Centre...
, our people, and the communities we serve. We are seeking an Accounts Receivable Disputes Manager to provide strategic oversight... delivery model is aligned to day-to-day process realities. The Manager serves as the primary point of contact for client...
like you to join our team and help us achieve our ultimate vision. Role Summary: The Assistant Manager - Retention plays a critical role..., and drive subscription renewals through proactive engagement strategies and win-back campaigns Support and develop the...