reliability and performance. The Level 1 System Administrator (SA) shall possess the following capabilities: Provide support... and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems...
infrastructure, ensuring system reliability, and supporting daily operations across client/server, storage, network, and mobile... device environments. The position delivers both Tier 1 (Help Desk) and Tier 2 (Escalation) support, resolving technical...
reliability and performance. The Level 2 System Administrator (SA) shall possess the following capabilities: Provide support... and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems...