teams. Track update and close all assigned requests in the incident management system Create Incident reports and ensure... incident management, service management or a related role, or bachelor's degree in IT, Computer Science or related field...
teams. Track update and close all assigned requests in the incident management system Create Incident reports and ensure... incident management, service management or a related role, or bachelor’s degree in IT, Computer Science or related field...
-documented. SLA adherence & incident management: Own the team's performance against contractual SLAs for incident resolution... for incident/problem management and Azure DevOps for agile development is required. CI/CD: Familiarity with CI/CD principles...