experience on every interaction as you're the first-line manager for your team. You'll report to the Manager, Service Delivery...Your potential has a place here with TTEC's award-winning employment experience. As a Team Lead working onsite...
are met, and maintaining quality service delivery. Daily tasks include monitoring team performance, providing coaching and feedback, handling... and a strong workplace culture, which leads to exceptional service delivery and high client satisfaction. Headquartered in Cebu, XtendOps...
best-in-class service. Develop and monitor KPIs, SLAs and dashboards to track delivery and identify improvement opportunities. Lead...Role Overview Are you passionate about driving efficiency, shaping global service delivery, and leading teams through...
of intention, effort, and execution. We're currently seeking experienced Customer Service Supervisors to lead teams supporting... Center Operations Manager to ensure alignment with company policies and goals. Key Responsibilities Lead and coach a team...
or lead quality analyst for processes handling Insurance Claims related activities, Quality SLA delivery across all processes.... Team Management and People Development: Lead & motivate a team of quality analyst or lead quality analyst ensuring...
customer relationships, ensuring high-quality and responsive service delivery. Monitor team performance metrics, provide... or team lead role within healthcare or BPO environment. Excellent written and verbal communication skills...
, ensuring high-quality and responsive service delivery. Monitor team performance metrics, provide coaching and feedback... in a supervisory or team lead role within healthcare or BPO environment. Excellent written and verbal communication skills...
and external customer relationships, ensuring high-quality and responsive service delivery. Monitor team performance metrics..., with at least 2 years in a supervisory or team lead role within healthcare or BPO environment. Excellent written and verbal...
, is looking to add an CX & Operations Specialist who will report to the Operations Team Lead remotely during U.S business hours. This is a full... issues, and assist in implementing process improvements that enhance service delivery and operational efficiency...
experience through exceptional service delivery. Duties and responsibilities Identify qualified prospects from lead sources... outsourcing, to name a few. Nonetheless, they all have one thing in common: they require high-quality service and great customer...