(BPO) role based in Cebu. The Team Lead will be responsible for overseeing a team of agents, ensuring performance metrics... is dedicated to helping businesses enhance customer experiences seamlessly. Role Description This is a full-time, on-site Team Lead...
signed of TSD and governance plan Participate in calibration exercises as and when set up by Quality & Training Team... Qualifications: At least 2 - 3 Years Call Center/BPO Training experience System working knowledge is required; computer experience...
must possess at least a High School Diploma on any course. Fresh Grad / Entry Level specializing in BPO/Call Center or equivalent... of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing...
. Fresh Grad / Entry Level specializing in BPO/Call Center or equivalent. Required skill(s): customer service... Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification...
Proven ability to lead & develop team of technically-minded individuals Strong analytical and problem solving skills... focused on Expert sales and customer retention Lead aspects of process improvement for the sales and subscriber retention...
as a manager in a BPO or call center setting · Must have experience managing a sales program · Proven ability to lead & develop..., and trainings focused on Expert sales and customer retention · Lead aspects of process improvement for the sales and subscriber...
. Team Management and People Development: Lead & motivate a team of quality analyst or lead quality analyst ensuring... or lead quality analyst for processes handling Insurance Claims related activities, Quality SLA delivery across all processes...
or team lead role within healthcare or BPO environment. Excellent written and verbal communication skills..., and internal processes while driving operational efficiency and team performance. The Supervisor supports the Operations Manager...
in a supervisory or team lead role within healthcare or BPO environment. Excellent written and verbal communication skills... while driving operational efficiency and team performance. The Supervisor supports the Operations Manager by overseeing staff...
, with at least 2 years in a supervisory or team lead role within healthcare or BPO environment. Excellent written and verbal..., and internal processes while driving operational efficiency and team performance. The Supervisor supports the Operations Manager...
, is looking to add an CX & Operations Specialist who will report to the Operations Team Lead remotely during U.S business hours. This is a full.... Requirements At least 3+ years of experience in omnichannel support within BPO, call centers, or telecom (preferably...