lead a team of Customer Success Managers across France and Benelux, driving a customer-first mindset and a client... market units, including team coordination, customer escalations, and QBRs · Driving solution consumption, renewals...
: Le poste est basé en France. Les missions : En tant que Customer Relationship Manager (CRM) – Team Lead, votre mission sera... fait pour vous si : - Vous disposez d’au moins 3–4 ans de management d’équipe en environnements client (Customer Success...
and our Services footprint with the customer Orchestrate all SAP services lines Collaborate closely with our sales team while being... and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two...
, orchestrating complex cross-functional initiatives, and ensuring a differentiated GSA customer experience across all touchpoints... and is part of the Global Strategic Accounts team, located remotely What you will do Lead preparation and coordination...
communication, social networks, and community management Team management experience is a plus - while not mandatory, prior... Lead regular check-ins and steering committees, bringing together the client's project team and executive stakeholders...
and electrical material distributors, integrators and installers. Lead, motivate, and mentor the UK management team and organization..., management, international business, or a related field is preferred. Experience: Extensive senior management experience in the...
years management experience. Strong awareness of CRM (customer relationship) tactics and management skills. Strong retail... structure. Extensive experience and ability to lead the delivery of a high level of customer service. Set challenging...
) and Customer Operations (day-to-day customer support and risk management). Our collective objective is to support Alma's scaling... field). You have 4-6 years of experience in operations, risk management, or a similar field, preferably in fintech and high...
requirements. Establish governance frameworks for standards development, approval, and lifecycle management. Lead gap analyses.... Proven experience in vendor oversight and cross-functional collaboration. Strong project management, communication...
, and community management Team management experience is a plus - while not mandatory, prior leadership or mentoring experience... Lead regular check-ins and steering committees, bringing together the client's project team and executive stakeholders...
communication, social networks, and community management Team management experience is a plus – while not mandatory, prior... Lead regular check-ins and steering committees, bringing together the client’s project team and executive stakeholders...
and our Services footprint with the customer Orchestrate all SAP services lines Collaborate closely with our sales team while being... and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two...
voice of the customer to drive continuous improvement. Helpdesk and Investigation Management: Oversee all helpdesk... and championed throughout the organization. Organizational Development: Lead and develop the support team, focusing on resolving...
, and community management Team management experience is a plus – while not mandatory, prior leadership or mentoring experience... Lead regular check-ins and steering committees, bringing together the client’s project team and executive stakeholders...
of customers Ability to lead an end-to-end engagement with the account management team Excellent written and verbal communication... you bring to our team. #LI-Hybrid #LI-AIT 3+ years of hands-on experience in an AWS environment, including implementation...
on ICPs, messaging, and feedback loops. Work closely with the Customer Success team to ensure smooth handovers, long-term... after-sales services (such as repairs, alterations, recycling, refurbishing, resale and spare parts management...
) Manager for France to help drive growth and innovation. This role is part of a newly formed team focused on delivering impact... strong execution and alignment. Analysing market trends and competitive insights to inform decisions and enable the sales team...
Our Rest of World (RoW) Sales team is a tight-knit group of five: a Business Director, Account Executive, Customer Success... around! What you’ll bring to the team 2-4 years of experience in B2B SaaS/Software sales. Previous experience in HRTech or selling ATS...
for the Customer Care team, ensuring customer insights are captured and addressed in the product roadmap Manage... performance and business KPIs Translate insights into actionable recommendations for the team and leadership Account Management...
, development management, release management, data migrations, cut-over planning, and early live support Experience on operating...Our client’s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software...