Overview Senior Helpdesk Analyst (IT). Location: 23/F, 25–27/F & 31/F, Tower One, Times Square, 1 Matheson Street... tools for issue resolution Ensure proper incident documentation, tracking & follow-up Manage & mentor onsite IT team...
A leading IT services provider in Hong Kong is looking for a Team Leader / Senior Helpdesk Analyst to manage L1 & L2 IT... skills. Responsibilities include troubleshooting, team management, and vendor management. The ideal candidate will be self...
Overview Hiring – Team Leader / Senior Helpdesk Analyst (IT) Location: 23/F, 25–27/F & 31/F, Tower One, Times... & mentor onsite IT team in APAC region Vendor management for IT projects & deliveries Support office IT infrastructure & IT...
preventive measures to prevent problems / issues from happening. Work with helpdesk team leader on providing top level service... Technology Analyst works closely with the service delivery team to provide level II and level III support to the support...