TEAM LEADER, PHCC About Us Trip.com Group Limited (Nasdaq: TCOM) is a leading one-stop travel service provider..., and/or any relevant field At least 3 years supervisory experience in customer service team; travel/tourism industry, preferred Excellent...
and people-focused Customer Care Team Leader to join our client's Customer Care operations. In this role, you will be responsible... for driving team performance, coaching and developing agents, and ensuring consistent delivery against service level agreements...
About the job Customer Care Team Leader | Up to 60K Salary Job Expectations: Position Type: Experienced - Lead...-BPO) About the Job: We are looking for an experienced and people-focused Customer Care Team Leader to join our client...
. Qualifications Minimum of 3 years of experience leading teams in customer service or service desk roles. Possession of a Bachelor... the effectiveness of IT Service Desk team. Identify opportunities for continuous improvement and implement process...
Day to Day Operations. The Sr Team Leader is accountable to continuously improve the customer experience while increasing... for humanity. Learn more at https://www.jnj.com Job Function: Customer Management Job Sub Function: Customer Service Operations...
required service level components, to develop the team to ensure delivery of a consistently superior customer experience by highly... differently, challenge the norm and find your purpose. Job Overview: The Team Leader is responsible for managing Team Members...
As a Team Leader you will lead a team that handles implementation projects across across various products offered... expert, mentor, or supervisory experience required. At least 5 years of customer service experience Proven proficiency...
We are seeking a dynamic and experienced Senior Sales Team Leader to join our team. In this role, you will lead... needed to ensure great service and solve issues. Set Targets: Establish and review sales targets for the team. Improve Processes...
We are seeking a dynamic and experienced (Senior) Sales Team Leader to join our team. In this role, you will lead... needed to ensure great service and solve issues. Set Targets: Establish and review sales targets for the team. Improve Processes...
process expertise, guide the team, identify improvements, and ensure best practices. People Team Leader Expectations: Team... with assigned divisions, data providers, and clients, including Marketing, Business, Regulatory Affairs, Customer Service, Legal, R...
of Customer Service Representatives Promote high Customer Service and Quality ethos on the team and in the company. Training... and vice versa. Work very closely with team members to solve customer problems Promote high Customer Service and Quality...
-quality customer service and satisfaction. 🔹 Motivate and train team members for better performance. 🔹 Handle daily...We are looking for a Branch Team Leader with fast-food experience who is ready to take on a leadership role in a fast...
required service level components, to develop the team to ensure delivery of a consistently superior customer experience by highly... differently, challenge the norm and find your purpose. Job Overview: The Team Leader is responsible for managing Team Members...
on the floor in order to equip team members with the necessary skills to handle complex customer interactions. Prepares...Overview: Manages and oversees the activities of a team of CSR's, ensuring that each individual performs...
) and service level agreements (SLAs) to measure team performance and customer satisfaction. Analyze performance data to identify... with Service Delivery: Collaborate with the Service Delivery team to ensure seamless communication and integration of services...
) and service level agreements (SLAs) to measure team performance and customer satisfaction. Analyze performance data to identify... with Service Delivery: Collaborate with the Service Delivery team to ensure seamless communication and integration of services...
Are you a dynamic leader with a strategic mindset, able to manage a diverse team and passionate about customer service... culture. Job Responsibilities Provide coaching to a team of customer care agents by setting service standards and ensuring...
Are you a dynamic leader with a strategic mindset, able to manage a diverse team and passionate about customer service... culture. Job Responsibilities Provide coaching to a team of customer care agents by setting service standards and ensuring...
Are you a dynamic leader with a strategic mindset, able to manage a diverse team and passionate about customer service... to a team of customer care agents by setting service standards and ensuring KPIs are met. Ensure service level of incoming...
Are you a dynamic leader with a strategic mindset, able to manage a diverse team and passionate about customer service... to a team of customer care agents by setting service standards and ensuring KPIs are met. Ensure service level of incoming...