What success looks like in this role: Answers moderately complex questions, following guidelines and using judgment based on experience with related incidents and service requests. • Requests handled include support of hardware, software...
What success looks like in this role: Provides Tier 1 and Tier 2 support. Troubleshoots and resolves complex issues including: o Supporting maintenance of hardware /software, client propriety, COTS and Unisys applications and issues w...
What success looks like in this role: Provides Tier 1 and Tier 2 support. Troubleshoots and resolves complex issues including: o Supporting maintenance of hardware /software, client propriety, COTS and Unisys applications and issues w...