targets are consistently met. Key responsibilities Process customer requests via multiple support channels Manage... incidents and service requests in line with SLAs Troubleshoot and resolve technical issues Escalate complex cases when...
pre-defined activities in the stream of IT Level 1 helpdesk support; The job begins when the Client user reaches... that cannot be resolved are escalated to the next higher level. Requirements: Experience in Helpdesk /Service Desk; Technical...
us and see for yourself. About Project: We are looking for a Technical Business Analyst to support the delivery and scaling.... We support tech communities, organize meetups (Software Talks, Data Tech Talks), and have a culture that actively support...
operation. We are currently recruiting 1 Command Center Agent to cover following schedules based on necessity: 07:30 - 18:00... and seamless, integrated information systems. Our Mission is to recruit, train, and retain the very best logistics and technical...
operation. We are currently recruiting 1 Command Center Agent to cover following schedules based on necessity: 07:30 - 18:00... and seamless, integrated information systems. Our Mission is to recruit, train, and retain the very best logistics and technical...
-related issues raised by end users. This role focuses on second-level troubleshooting, collaboration with technical teams... knowledge with Level 1 agents. Provide continuous suggestions to enhance processes and service performance Handle calls...
-related issues raised by end users. This role focuses on second-level troubleshooting, collaboration with technical teams... knowledge with Level 1 agents. Provide continuous suggestions to enhance processes and service performance Handle calls...
role, reporting to the Trade Agent Director of Technical Solutions & Delivery, will form part of a team building a complex...: Bucharest, Romania | Where We Work | LSEG Role Description: The successful candidate for the Trade Agent Senior Developer...
; Quality Assurance; Reporting; Technical Support and Administration; Workforce Management; Document Production... also involves voice support, including handling inbound or outbound calls with employees or stakeholders. HR Service Delivery...