technical and account support for SketchUp users. This role involves managing customer interactions across multiple channels... communication skills, technical proficiency, and a customer-first mindset in a remote work environment. Key Responsibilities...
, providing guidance and mentorship to other trainers and support staff. You'll also address primary technical training issues..., in remote and in-person settings. Problem-Solving: The ability to solve complex, difficult, or sensitive customer issues...
with industry standard applications to deliver fully functional enterprise ground systems. Develop technical solutions to complex.... Support program gates as defined by customer, such as the System Requirements Review (SRR), Preliminary Design Review (PDR...