of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer's and partner... via telephone email or chat sessions using basic technical product knowledge and interpersonal skills. Troubleshoots...
Job Title: IT Technical Customer Support (Level- 1) (Fixed Night Shift) Location: Bayan Lepas, Penang, Malaysia... of experience in IT Technical/ Customer Support. Strong communication skills in English. Basic computer literacy with Microsoft...
of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer's and partner... telephone email or chat sessions using basic technical product knowledge and interpersonal skills. Troubleshoots problems...
technical issues in simple to understand terms to both management and customers Demonstrates strong customer service... of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer's and partner...
Handle inbound technical support requests (Phone, Email, Web). Validates customer entitlements and approves exceptions... for unentitled customers. Dispatch out-of-TSR scope technical issues to the appropriate support group. Create and manage customer...
Job Category: Technical Product Support Job Description: In this Role, Your Responsibilities Will Be: Creates... and routes technical issues for all customers Handle inbound technical support requests (Phone, Email, Web). Validates...
and platforms. Escalates complex technical issues internally to the appropriate support group while maintaining ownership... support interactions. Builds customer proficiency for all account tiers through standard services Educates customers through...
Job Category: Technical Support Engineering Job Description: You may have heard about the NI flagship software... support group while maintaining ownership of customer interaction. Reports design, reliability, or maintenance issues...
Technical Support would be a reliable option for you to get started in the fast-paced Tech industry. Fantastic chance! As a IT... Technical Support at AE, you will play a critical role in delivering assistance for hardware and software issues encountered...
Job Category: Technical Product Support Job Description: In This Role, Your Responsibilities Will Be: Creates... and routes technical issues for all customers Handle inbound technical support requests (Phone, Email, Web). Validates...
Job Category: Technical Product Support Job Description: In This Role, Your Responsibilities Will Be: Creates... and routes technical issues for all customers Handle inbound technical support requests (Phone, Email, Web). Validates...
Responsibilities: Resolves problems with customers via telephone email or chat sessions using basic technical product... and documents customer issues, and escalates as directed. Develops an understanding of multiple applications and platforms...
Customer/Technical Training Analyst (Fresh Graduate) Dell Technologies harnesses the power of technology to drive... human progress. But ultimately, it’s people who choose how our products will be used. That’s why our Customer Technical...
product and technical support as it relates to customer transactions, customer feedback and other requests. Liaise... and maintain effective and professional customer relationships. Support account management and transaction processing. Provide...
our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets... for sensitive customer and company information. Facilitate International Partnerships: Utilize your written Mandarin skills...
our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets... of confidentiality for sensitive customer and company information. Facilitate International Partnerships: Utilize your written Mandarin...
colleagues. Enjoy a varied role that combines hands-on technical support, customer interaction, and travel across Asia Pacific...An exciting opportunity has arisen for a Customer Support Engineer to join a highly respected and forward-thinking...
product and technical support as it relates to customer transactions, customer feedback and other requests. • Liaise... and maintain effective and professional customer relationships. • Support account management and transaction processing. • Provide...
Must interact, support, be open to receiving feedback and reporting issues on behalf of our customers The Customer Success... customer support experience. Maintains and improves quality of service by sharing suggestions and recommendations. Keeps...
in Penang Role: Customer Support Engineer Reports to: Regional Customer Support Manager, Direct Reports: None.... Liaise with technical Support and Systems Engineering on any potential or actual system problems. Liaise with Sales Team...