ticket volume. Always adhere to Universal Core Model and Master Data Governance document. Functional and Technical Support... a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions...
, and support establishment of appropriate mitigation or action plans throughout Delivery-focused, committing to specific tasks.... Walkthrough and presentations to stakeholders. Stakeholder Management. System Integration Testing, UAT support. Experience...
including payment matching, claims resolution, credit control, and invoice accuracy to support timely collections and compliance... of customer payments, matching them accurately against invoices. Post and reconcile customer claims, identifying and documenting...
necessary, bring up technical issues or configuration change requests to the Activity Manager / Knowledge Coach. Support... technical/business field or equivalent experience Experience in HR or another shared services environment is preferred Knowledge...
related matters that require ITSM tool involvement. Ensure product quality in project up to expectation. Plan, support..., manage and control Continual Service Improvement programs to increase IT service delivery customer satisfaction Assist...
Job Description Objective: To provide high-quality technical support for GAM applications, ensuring seamless... functionality, issue resolution, and continuous improvement of system performance. The offshore support team is responsible...
resolution. When necessary, bring up technical issues or configuration change requests to the Activity Manager / Knowledge Coach.... Support continuous learning and development of knowledge management capability. Essential Education: Bachelor’s degree...
response teams for high-severity incidents. Provide technical guidance, support, and mentoring to Tier 1 analysts. Identify... gaps in detection capabilities and recommend improvements in correlation rules, tuning, and alerts. Support proactive...
Provide recommendations to improve the overall operations and efficiencies of the applications, especially in ERP to support... between departmental end-users and technical team in the analysis, design, configuration, testing and maintenance of systems to ensure...
Provide recommendations to improve the overall operations and efficiencies of the applications, especially in ERP to support... between departmental end-users and technical team in the analysis, design, configuration, testing and maintenance of systems to ensure...
Support Perform system health check, manage back end and schedule integration events. Deep dive technical issues related... Supplier Portal Support any technical issues or queries from suppliers related to Coupa Supplier Portal. Establish...
Support Perform system health check, manage back end and schedule integration events. Deep dive technical issues related... Supplier Portal Support any technical issues or queries from suppliers related to Coupa Supplier Portal. Establish...
client's requirements (Customer Success, Sales Engineers, Customer Support, CPaas Registrations, Platform Operations..., Customer Analyst, Procurement, Revenue Assurance). Update all activities regarding client engagements and opportunities...
job will focus on customer support through quality of deliverables, use of CSO/ MSD for task triaging and resolving customer requests.... The job will focus on customer support through quality of deliverables, use of CSO/ MSD for task triaging and resolving...
of SOC Analysts - will, Support the bp SOC as a sophisticated issue point for SOC analysts. Support / handle customer... issues from the analyst Lead technical investigations for security incidents within the SOC prior to CSIRT. Review data...
matter expert and business analyst to projects, internal initiatives and country-specific customer demands... Job Functions: Generates insights and recommendations by addressing specific technical queries from clients and delivering...
to assess data quality, suitability and cardinality. · Support data store's inbound and/or outbound development activities... - provide guidance and clarification to development team on the mapping developed. · Perform SIT and support UAT...
Science or Maths/Statistical 8+ years IT work experience in a relevant role e.g. Data Analyst, Data Scientist, Data Architect... could be an advantage. Soft Skills: Excellent language and visual skills for producing well-structured technical documentation...
identifying customer needs through a technical benefits assessment: Carefully building the business value of the solution... I Areas of Work: Genesys Cloud Project Delivery & Implementation | Level: Analyst/Consultant | Years of Exp: 2+ years Explore...
. What You Will Do: Deeply understand customers' business and technical requirements, handling customer pre-sales technical related issues... in Business Network domain or technical support. Bachelors degree in Telecommunication, IT, Computer Science, or Engineering...