Job Description The Technical Support Specialist is customer facing and dedicated to providing product services... improvement in our customer support processes. Key Responsibilities: Handle incoming traffic via supported channels, when...
Job Description The Technical Support Specialist is customer facing and dedicated to providing product services... improvement in our customer support processes. Key Responsibilities: Handle incoming traffic via supported channels, when...
initiates the escalation process for unresolved customer problems. Technical Support Representatives performing at this level... quality telephonic technical support for the following categories: Software Navigates and walks through a customer...
to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.... and receives and posts customer payments on a timely basis. Maintains and reconciles accounts payable/receivable ledger accounts...