: Identify improvement opportunities and propose innovative solutions to enhance efficiency. Team Leadership: Lead and manage... a team of 3-5 members , providing guidance on technical and project matters, mentoring junior developers, and ensuring...
review for operational and cost efficiencies. Serve as primary administrator and technical lead for Nice inContact CXOne... adm`inistration including ticket lifecycle workflows, automation rules, SLA's, routing rules, and user roles. Design...