of SaaS troubleshooting experience in a fast-paced Technical Support role. In-depth knowledge and mastery of the platform...Job Description: Job Title: Senior Technical Support Specialist (T2) Location: Remote Work Shift: PST Timezone...
of SaaS troubleshooting experience in a fast-paced Technical Support role. In-depth knowledge and mastery of the platform...Job Title: Senior Technical Support Specialist (T2) Location: Remote Work Shift: PST Timezone...
, preferably in technical support. Minimum 3 years advanced knowledge of technologies including SaaS, telecommunications... in a second area. Provide advanced technical support via various channels, utilizing tools and expertise to analyze logs, traces...
, preferably in technical support. Minimum 3 years advanced knowledge of technologies including SaaS, telecommunications... in a second area. Provide advanced technical support via various channels, utilizing tools and expertise to analyze logs, traces...
, preferably in technical support. Minimum 3 years advanced knowledge of technologies including SaaS, telecommunications... in a second area. Provide advanced technical support via various channels, utilizing tools and expertise to analyze logs, traces...
, preferably in technical support. Minimum 3 years advanced knowledge of technologies including SaaS, telecommunications... in a second area. Provide advanced technical support via various channels, utilizing tools and expertise to analyze logs, traces...
in technical support, customer success, or customer-facing SaaS operations, preferably in the Customer Experience (CX) technology... of customer experience together. Job Title: Director, Product Support The Director, Product Support is part of a dedicated...
for product features, integrations, and platform functionality Handle phone and email support requests when needed to ensure...Customer Support Specialist - Freelance, Remote Department: Support & Leadership Employment Type: Full Time...
customer support or SaaS support operations role Demonstrated experience resolving complex, escalated support issues..., and contributing to continuous support process improvements. You’ll act as a subject matter expert on our platform, tools...
in a Customer Support-related role, preferably in a SaaS or technology-driven environment QA experience or a relevant technical... and SaaS, while leaving a lasting mark on the industry. Job Description As a Customer Support and Success Executive , you'll...
and feedback. Qualifications: Proven experience in a technical support role, preferably within the SaaS industry. Exceptional... to providing exceptional support to our clients, ensuring they have a seamless experience with our platform. Position Overview...
and feedback. Qualifications: Proven experience in a technical support role, preferably within the SaaS industry. Exceptional... to providing exceptional support to our clients, ensuring they have a seamless experience with our platform. Position Overview...
and problems for technical and non-technical users Support on release and feature items delivery directly with customer Your skills...Senior Customer Support Engineer At LeapXpert, we&aposre revolutionizing business communication by seamlessly...
support for a software/SaaS platform (or equivalent). You can translate technical ideas for non-technical audiences...-both for internal use and for our customers Escalate bugs to our customer technical support team Work on specialized projects...
to manage customer interactions, troubleshoot technical issues, and support clients in maximizing the use of our SaaS platform...Job Overview: We are looking for a skilled Customer Support Specialist with a strong background in real estate...
of experience as a Technical Writer, Product Writer, or Documentation Specialist in a tech or SaaS environment. Exceptional...'s platform. You'll work closely with Product, Engineering, and Community Operations teams to translate complex systems...
and document all pre-sales technical discussions, decisions, and open questions Customer Success Support (Post-Sales Adoption... Manager, Solutions Engineer, or Implementation Specialist for B2B SaaS product / platform Solid understanding of APIs...
into scalable technical solutions aligned with Five9 product Process & Services Catalog Support Assist in operationalizing PMO... Minimum 3 years of experience in a technical, engineering, or program- support role within SaaS, Professional Services, or GTM...
with clients to build new banking services and state-of-the-art customer experiences on our open banking platform, helping them... and technical expertise. The consultant acts as a bridge between L1 frontline support (Service desk) and Level 3 (L3) escalation...
with clients to build new banking services and state-of-the-art customer experiences on our open banking platform, helping them... operations. Operating at the Level 3 support tier, the Senior Technical Manager is accountable for handling day-to-day...