which indicate process and policy friction points for guests, trade partners, and contact center agents during interactions... Management, Digital Services, IT, Marketing, Contact Centers) to ensure readiness of contact center and sales teams to support...
Job Summary To strategize, lead a team of agents which might include Customer care and Technical Support agents who... need to ensure they can respond to any customer enquiry type end-to-end from Billing, Complaints, Sales Support...
in customer service, call center, help desk, technical support, inside sales, or back-office roles Prior experience with contact... services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance...
you will oversee a small team of live receptionist agents taking calls from an AI receptionist feature.The goal of this project... is to both provide feedback on the AI model so that it learns and grows as well as ensuring that the live agents handling calls provide...
-to-door sales to selling products in over 27 countries across 20,000 retail locations worldwide. KITSCH is committed... troubleshooting technical issues that affect daily CS operations, adept at creating quick fixes and workarounds Experience...
worldwide use ElevenLabs to build intelligent agents for support, sales, and education. We launched in January 2023 with the... and the Agents Platform, powered by proprietary Text to Speech, Speech to Text, and conversational AI models. We are just...
inquiries. Collaborate with various teams including sales, account managers, marketing, and technical teams on billing-related... serving the residential real estate market. Our suite of tools addresses the daily pain points faced by agents, empowering...
around a business solution. We cover Dynamics 365 applications (Sales, Customer Service, Field Service, Marketing, Finance, Supply Chain... Automate, Power BI and Power Virtual Agents). Our expertise extends to independent software vendor (ISV) product development...
Job Summary To strategize, lead a team of agents which might include Customer care and Technical Support agents who... to Technical Support Key Accountabilities Meet objectives for team performance and individual performance of agents by providing...
spanning sales, service and marketing to accelerate business change. Practice: SONG I Areas of Work: Service Google CCAI... for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The SONG...
is critical for unifying data across enterprise systems to fuel AI-driven agents and real-time analytics. The Role. Core... pipelines with tools like SFDX, Git, and Jenkins . The Expertise. Technical Qualifications (2026 Standards) MuleSoft Expertise...
access with Sales Agents and follow up with inspectors to ensure reports are received and filed in Monday.com on time... & Building' process. Technical Proficiency: Advanced skills in Monday.com and or CRM management (automations, boards...
entire customer journey, from initial technical pitch through to strategic long-term growth and optimisation. This role...-impact opportunities for business expansion. You will be at the forefront of delivering flawless technical solutions...
tailored, omnichannel solutions for Technical Support, Customer Care, E-commerce and Retail, RMA Management, B2B/B2C Sales.... Your responsibilities will include: Assessing, measuring, and enhancing the productivity performance of agents associated with client...
with research or technical teams to validate complex claims. Proven capability in crafting competitive assets and enabling Sales..., sales motions, technical claims, roadmap signals, and ecosystem partnerships Publish weekly competitive insights, monthly...
successful candidate will oversee three teams-Sales, Renewals, and Inbound Support-comprising approximately 20 to 25 telemarketers.... This role demands a highly sales-driven leader who can optimize performance, drive revenue growth, and maintain exceptional...
agents and supervisors. Enhance automation and integrations within the calling platform. Collaborate on third-party... and implement strategies that improve call center and sales performance. Generate and automate reports; configure scheduling...
client base. Collaborate with agents and industry stakeholders to gather market intelligence and maintain an up... the expectations of Cushman & Wakefield and clients About You 8+ years' experience in sales and business development...
agents for different industries and use cases Implement agent logic for sales enquiries, support enquiries, order status... building and implementing Salesforce Agentforce AI Agents . This role focuses on creating a reusable pool of Agentforce agents...
Agentforce agents for customer service, sales operations, and internal workflows. Prompt Engineering: Use Prompt Builder to craft..., and external callouts that enable AI agents to complete business tasks. Data Cloud Collaboration: Partner with data teams to ensure...