agents and supervisors. Enhance automation and integrations within the calling platform. Collaborate on third-party... and implement strategies that improve call center and sales performance. Generate and automate reports; configure scheduling...
's sales organization. While you'll have access to internal design resources, you are responsible for the strategy, execution... performance-not activity alone. Responsibilities Sales Force Communication Manage the daily 'heartbeat' of company communication...
you will oversee a small team of live receptionist agents taking calls from an AI receptionist feature.The goal of this project... is to both provide feedback on the AI model so that it learns and grows as well as ensuring that the live agents handling calls provide...
which indicate process and policy friction points for guests, trade partners, and contact center agents during interactions... Management, Digital Services, IT, Marketing, Contact Centers) to ensure readiness of contact center and sales teams to support...
Agentforce agents for customer service, sales operations, and internal workflows. Prompt Engineering: Use Prompt Builder to craft..., and external callouts that enable AI agents to complete business tasks. Data Cloud Collaboration: Partner with data teams to ensure...
of periodic sales promos, incentives and conferences results to regularly monitor the achievement of agents and leaders vs. promo... for various stakeholders (CAO, Sales Management Teams, Regional Office and other business units) Accurate and timely release...
troubleshooting and coordinate with technical teams for system issues Support Operations, Sales, and Customer Success teams... video-based AI agents and automated workflows. This is an operations-focused role, not a software engineering...
and support to the various requirements of the Sales Team, Direct Clients, Agents, and Brokers I.job Description Duties... timely completion of Account Management Support Provides administrative support to Sales Team, Direct Clients, Agents...
sales growth, and elevate the entire auto retail value chain. Our mission is to revolutionize the automotive retail industry... Responsibilities: Operational Leadership & Performance Management: Lead and manage a team of BDC Service Agents to ensure all daily...
in high-potential locations Technical Knowledge & Competency: Market Segmentation Market Research Feasibility Studies.... Site Acquisition & Negotiation via direct outreach to landlords, property agents, and mall management; build and maintain...
individual who delights customers with their technical and communication skills. Exploring new design patterns, pushing the... technical prowess to design and deliver on challenging customer requirements. You will build to customer approved design...
voice AI agents for diverse use cases (sales, support, scheduling, surveys, etc.) Engineer effective prompts... to build intelligent, conversational systems that handle real customer interactions. You'll design and deploy voice agents...
property sales campaigns across our national network. Working with established templates and brand guidelines, you'll create... as required for property sales campaigns Brand & Quality Management Work within established brand guidelines and templates to ensure...
or escalated issues, mentor junior agents, support business and technical problem-solving, contribute to knowledge base... Ability to translate business needs into technical or process requirements Comfortable working in a global, matrixed...
The Role: Senior BI Analyst We are looking for a Senior Analyst who will help shape the future of how Sales Operations... solutions. You will combine hands-on technical problem solving with strategic process ownership as you build smarter workflows...
or escalated issues, mentor junior agents, support business and technical problem-solving, contribute to knowledge base... Ability to translate business needs into technical or process requirements Comfortable working in a global, matrixed...
of agents to meet with the required service level components, standards and sales targets, to develop the team to ensure... delivery of a consistently superior customer experience by highly knowledgeable and customer-focused agents and to act as the...
of industry specific Agents and leading-edge AI platforms to deliver tangible, integrated, secure and ROI-optimized solutions.... We combine deep industry and technical expertise to enable rapid deployment of innovative AI-driven capabilities to augment...
around a business solution. We cover Dynamics 365 applications (Sales, Customer Service, Field Service, Marketing, Finance, Supply Chain... Automate, Power BI and Power Virtual Agents). Our expertise extends to independent software vendor (ISV) product development...
of agents to meet with the required service level components, standards and sales targets, to develop the team to ensure... delivery of a consistently superior customer experience by highly knowledgeable and customer-focused agents and to act as the...