and Problem Resolution a. Act as the key technical contact for identifying, investigating, and resolving production issues... change management a. Take ownership of change management processes, covering backend service releases, configuration...
and vendors to facilitate service provisioning and related support Manage resource planning, scheduling and cost control... and planning Perform equipment installation, system configuration as well as joint test Provide technical operational support...
Responsibilities Provide deep-level support and IT architecture service to customers Design, implement and support... technology solutions and integrated systems solutions to customers Provide technical consultancy and prepare proposals/reports...
A prominent IT service provider is seeking a full-time IT Support Technician. Responsibilities include installing... and providing technical support for IT equipment within correctional facilities, maintaining system health, and collaborating...
, including incident, problem, and change management. Provide Tier 2 technical support for managed service customers. Coordinate... Office Nature: Renewable Contract (12 months) Job Description Support the operation of managed service solutions...
A leading telecommunications service provider in Hong Kong is seeking an experienced IT professional to manage server... and network infrastructure. Responsibilities include installation, maintenance, and technical support for various systems...
Leading network service solutions provider Job Description Maintain system, servers, networks, security equipment..., troubleshooting and maintenance on application, operation systems, network and server issue Provide technical support to technical...
support, managing incidents through ticketing systems, and coordinating with technical teams. Knowledge in vendor management... with troubleshooting VoIP phones and an understanding of ITIL principles. Join a dynamic team and play a key role in ensuring service...
includes consulting, planning & design, turn‑key implementation, operation and service works. Responsibilities Connect... energy performance potentials and meet customer needs Develop comprehensive proposals that include technical solutions, BoQ...
Leading network service solutions provider Job Description Project related installation & implementation service... Draft technical proposals and handle project documentations Work closely with consultant, vendors and customers in project...
One of the major logistics service providers in Hong Kong and world Job Description Manages day to day operations... and other technical support matters Provide 7 x 24 standby support Performs other ad hoc projects as assigned Job Requirements...
financial regulator, is looking for an Associate or AVP level Business Analyst (both technical and business...), as they are looking to build out an international custodian/depository service. As such, this business analyst must have knowledge of Asian...
to production, Automated deployment, Continuous integration, Continuous delivery and release engineering Technical knowledge of Git..., and more. Knowledge of best practices and IT operations in an always-up, always-available service. Strong analytic and problem-solving...
A leading IT service provider is seeking a Technical Support professional to handle client requests and provide Tier 2...
. L3Support and Problem Resolution Act as the key technical contact for identifying, investigating, and resolving production... of production change management Take ownership of change management processes, covering backend service releases, configuration...
Maintain Service Level Agreement (SLA) on providing technical support service Qualifications Higher Diploma...
A technology consulting firm in Hong Kong is looking for a skilled Level 2 Technical Support Specialist to provide... years of experience in the IT industry and two years in user support. Responsibilities include managing service requests...
Company Description: A leading IT service provider specializing in cloud solutions, cybersecurity, and digital... operational efficiency. Location: Kowloon Nature: Permanent Job Description Handle client technical support requests via...
such as meeting agendas and minutes. Collaborate with various engineering teams, technical specialists, commercial sales..., and solution consultants. Manage multiple external service providers to ensure the proper execution of work. Provide regular...
and change management Support the team to provide technical support for managed service customer To liaise with internal...Your new role Support the team to operate managed service solution with incident management, problem management...