technicians. Handle both client-facing and internal back-end technical support tasks such as troubleshooting network server...Overview: Summary/Objective The Support Technical Specialist IV is a staff position that provides in-depth...
and user satisfaction. Assist in delivering both remote and desk-side technical support, responding to IT support tickets... configuration and support of local and wide area network services. Monitor open tickets in VA’s ServiceNow customer incident...
software packages via Microsoft System Center Responsible for backup admin Hardware Support, monitor, administer... Network Maintain and support IT data network to guarantee connection to the Asco systems at any time. Patching network...
, collecting data, establishing facts, and drawing valid conclusions; assisting Technical Support departments with corrective... session issues with guidance from ViaPath Technical Support where applicable Perform basic troubleshooting of tablet...
, collecting data, establishing facts, and drawing valid conclusions; assisting Technical Support departments with corrective... session issues with guidance from ViaPath Technical Support where applicable Perform basic troubleshooting of tablet...