Job Summary Diploma in HR / Payroll 5 years' experience working in HR / Payroll environment Knowledge of HR policies and procedures Good knowledge of MEIBC Must have experience with 400+ weekly wages and monthly salaries Input a...
Job Summary Our client has an opportunity available for a Facilitator and Client Accounts Manager based in the Western Cape. Requirements: Matric with a relevant tertiary qualification. 2 to 5 years' experience as a facilitator withi...
Job Summary Education and Preferred Experience: Possess a minimum of 2-3 years of remarkable experience in BPO operations, showcasing exceptional expertise in call center management. Possess financial sector experience. Demonstrate an ...
Job Summary Responsibilities Creation & management of schedules for different projects to ensure that we have the right resources at the right times for optimal delivery of customer experience Real-time monitoring & reporting of Schedu...
Job Summary Responsibilities Evaluate and analyze the performance of our customer care team from a quality perspective. Provide insightful analysis, feedback, and recommendations to improve customer service levels. Identify process an...
Job Summary Our client has an opportunity available for a Sales Support Team Manager based in Cape Town. Requirements: Fluent in English. Matric 4+ years administration in a call centre environment and call centre experience- essent...
Job Summary Responsibilities: Plan, facilitate, and deliver ongoing process training in an international BPO environment. Ensure that our teams have the knowledge and capabilities to deliver accurate, courteous, and consistent customer...