Description & Requirements Maximus is seeking a Tier 1 IT User Support Specialist to support work with a Health... client remotely. The Tier 1 Support Agent provides first-line support for end users by addressing technical issues, service...
diagnosis. Less than 5% return trips due to incomplete or incorrect setup. Tier 1 End User Support (10%) Handle basic..., and complex deployments. MSP / IT Support Path – Move into higher-tier tech roles focused on network admin, cybersecurity...