Ignite IT is seeking a seeking a reliable and customer-focused Junior Service Desk Technician (Tier 1) to join our IT... preferred) 1–3 years of experience in a technical support or help desk role Basic knowledge of Windows 10/11 and/or macOS...
and implement cost-effective technology for District x. Maintain service level agreements related to both Call Center and Desk Side... environment as well as off-site locations throughout the District of Columbia iii. Log and route service requests and incidents...
, this is where you want to be. Overview The Tier I Help Desk Support Technician provides front-line technical support to government end...+ year of IT support or help desk experience. Familiarity with Windows OS, Microsoft 365, and service desk tools...
Job Description: Short Description: Service Desk Technician - Senior Complete Description: The Service Desk... level agreements. b. Ability to provide tier 1 and tier 2 support for a Windows-based desktop environment, including...
Service Desk Technician – Senior - Long-Term Contract (Government) Position Title: Service Desk Technician – Senior... Complete Description: The Service Desk Technician - Senior provides technical support for customers who experience computer...
Position Summary The Tier 1/2 Helpdesk Technician will provide front-line technical support to end users, delivering... Responsibilities Tier 1 & Tier 2 Technical Support · Serve as the first-level customer-facing support for Windows, macOS...