Tier 1 Support Agent Location: Atlanta, GA Schedule: Full-time | Hybrid (2-3 days in office) - weekends may... be required As a Tier 1 Support Agent, you'll be the friendly, knowledgeable first point of contact for our Pet Care software customers...
Team, overseeing Tier 1, Tier 2, and Tier 3 agents, and actively contributing as a senior agent. This role involves close... of the Customer Support Team, managing a group of 6-8 direct reports across Tier 1, Tier 2, and Tier 3 agents. Mentor, coach...
of defense and security. Our team tackles the entire spectrum of small drone development (Group 1-3), from the drones... in deployed systems, ensuring optimal performance in the field Contribute to the design and implementation of multi-agent...