The Customer Service Strategy & Operations team is responsible for defining and improving how customers interact... in service strategy design, process improvement, automation, or customer support. - Strong analytical skills with experience...
Automation Solutions Program Manager to drive aftersales service strategy, deliver end-to-end automation solutions, and enhance... that guarantee high-quality standards. The Service and Support Center (SSC), part of the GNE organization, is dedicated...
Program Manager who can focus on the analysis of customer's experience barriers and design the compensation strategy...-class service and experience for customers, sellers and creators. We are looking for a Customer Experience Recover Strategy...
experience in project/program management in a technology field. - 2+ year's experience with customer service or content... of TikTok Shop. - Lead appeal programs related to enforcement actions taken in CRM tool. - Adhere to established procedures...
experiences. SSC is looking for an Knowledge Management and Training Program Manager. Responsibilities - Develop and execute... defined training strategy and timely delivery of training programs across all service channels. - Work closely...
. We are looking for a regional Buyer Experience Program Manager to work on consumer-facing programs that can help to strengthen consumer trust... a customer trust and loyalty strategy for Southeast Asia. 3. Aggregate market research, customer insights, and data analytics...
service quality and customer satisfaction. We are looking for a Analytics & Program Manager to join our Governance... and operational workflows to ensure the day-to-day quality of strategy launches and policy implementation. 7. Analyse data trends...
workflows, while building up your program manager capability with a goal to lead projects in 1-2 years time. As a graduate... with the ShopAds Product team and SEA TikTok Shop country teams to drive synergy across 6 SEA markets and provide support...