, GitHub, and automation. Familiarity with ITIL processes, incident/problem/change management, and ticketing tools (ServiceNow... Principal Service Engineer to lead the operations, administration, and optimization of Citrix platform infrastructure...
will have a proven track record of managing two projects in parallel and extensive hands-on experience in agile project management...: Utilize tools such as JIRA, Asana, and ServiceNow to manage and monitor project progress and documentation. Risk Management...
and/or Information technology Strong appetite to work in process & tool functional administration Project Management knowledge... customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter...
and/or Information technology Strong appetite to work in process & tool functional administration Project Management knowledge... customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter...
activities, develop runbooks and SOPs, and align service capabilities with delivery teams. Documentation & Process Management...: Lead major incident resolution, ensure policy compliance, and report incident metrics. Change Management: Plan...
, complex data sets to identify trends, patterns, and insights. Utilize insights to propose process and/or system changes... to drive continual service improvements. Data Management Implement processes for acquiring and integrating data...
, and change management; ensure adherence, audit readiness, and measurable process performance. Lead root cause analysis and post... labs and services. The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system...