experience data, performance, and trends to develop strategies and best practices. Compliance & Training:Review training data... background in Quality Assurance within the BPO industry. Methodology Expertise:Mastery of quality and training methodologies...
: Analyze customer experience data, performance, and trends to develop strategies and best practices. Compliance & Training...: Review training data to ensure all products and processes align with Concentrix (CNX) principles. Client Relations...
and procedures. Attend required manager development training Promote the Concentrix values through both behavior and attitude... and oversight from manager. Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing...
and procedures. Attend required manager development training Promote the Concentrix values through both behavior and attitude... and oversight from manager. Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing...