, resolve issues, and fulfill customer requests. Manage processes such as: refunds, reshipments & case follow-ups. Ensure high...
check-ins, critiques, stand-ups—focused on problem-solving and delivering outcomes, not just status updates. Manage...
, and follow-up reminders Track every conversation to a clear next step and ensure follow-ups never slip Daily Alignment... & Follow-Through Participate in brief check-ins to confirm priorities, deadlines, follow-ups, and relationship touchpoints...
team meetings and stand-ups to support alignment and problem-solving. Support Operations & Process Improvement Handle...
. Improve review volume and quality using automated follow-ups and customer incentives. Increase local pack rankings and “near...
follow-ups. Experience with CRMs and scheduling tools (HubSpot, Jobber preferred). Ability to work full-time and manage...
work orders from brokers · Schedule pick-ups and delivery appointments as needed · Monitor the entire shipment process...
-driven (CRM hygiene, fast follow-ups, reliable handoffs) Comfortable talking about software (React, product teams, SaaS...
balances Apply payments and reconcile discrepancies promptly Keep AR records up-to-date Collections & Client Follow-Ups...
conversations with empathy, professionalism, and confidence Take full ownership of customer cases end-to-end, including follow-ups...
end-to-end, including follow-ups and resolution confirmation Document all interactions accurately and clearly in internal...
strong customer service throughout follow ups Secondary Responsibilities These support the main role and are handled once core...
documentation and proactive follow-ups. Support payer contract expansions and state-specific credentialing compliance, directly...