/ procedure management system to ensure updated procedures are kept and maintained, as well as facilitate staff on retrieval... requirement and internal policies. Collaborate with different stakeholders such as procedure & channel owners, risk and operation...
A leading financial institution in Hong Kong seeks a professional to oversee procedural management in the retail... and risk management. Responsibilities include updating manuals, collaborating with various teams, and ensuring adherence...
& Product/Process Enhancement 1.Support branch(es) to provide superior service to investment customers in accordance with the... branch(es) to investigate and handle investment complaints according to the Bank’s complaint handling & escalation procedures...