Manage the help desk team and evaluate performance Ensure customer service is timely and accurate on a daily basis Recruit, train and support help desk representatives and technicians Set specific customer service standards Contribute t...
Position: QA Manager Location: IL (Onsite) Duration: Long Term Job Description: Role Overview: The Test Lead/Manager will oversee QA activities for a healthcare-focused, Java-based provider portal application. The role includes es...
Technical Lead – Ghost Draft Primary Skill: Ghost Draft Location: IL Industry: P&C Insurance Experience: 8-10 years Job Description: Are you a Lead with an extensive hands-on experience in designing and developing multi-chan...