Summary Description Summary of This Role The WFM Systems Expert is a critical role responsible for the implementation... technical Subject Matter Expert (SME) for the Workforce Management (WFM) platform, ensuring its optimal configuration...
. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Summary of This Role The WFM Systems... organization’s WFM system and related integrations. This role serves as the technical Subject Matter Expert (SME) for the Workforce...
datasets from WFM platforms (e.g, Genesys, Talkdesk, AWS, NICE, Verint) and operational systems. Soft Skills: Exceptional...Description Summary of This Role The WFM Business Intelligence Analyst will be the analytical engine driving optimal...
. Experience working with large datasets from WFM platforms (e.g, Genesys, Talkdesk, AWS, NICE, Verint) and operational systems.... Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Summary of This Role The WFM Business...
and reports by reconciling data from various sources, including WFM systems, ACD/Phone Systems, CRM, and task management platforms...Summary Description Summary of This Role The WFM Data Analyst is responsible for the design, development...
, including WFM systems, ACD/Phone Systems, CRM, and task management platforms. Advanced Analysis: Perform root cause analysis.... Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Summary of This Role The WFM Data...