process gaps and work cross-functionally to improve CX. Analyze customer feedback to inform product and service... in customer experience or customer operations. Experience managing or mentoring teams (Customer Success, Membership, Support...
Permanent work at home opportunity. This is an online software support role so only persons with IT support backgrounds... connection Have a quiet work environment, access to a home office IT Support qualification in Software support or development...
of contact and need to communicate clearly and confidently to resolve customer enquiries in line with service level targets Work...The Support Centre Customer Services team is responsible for responding to all forms of customer enquiries and feedback...