Management Excellent skills in scheduling and real-time time management a must Detail oriented with ability to deliver project...Requirements: Candidate must possess at least a Bachelors/College Degree 1 year minimum experience in Workforce...
, you will represent the Workforce Management (WFM) team during migrations for the OMNI channel implementation project, providing... comprehensive WFM expertise and oversight. A thorough understanding of current real-time call delivery, scheduling practices...
, including real-time resource management. Preferred Qualifications Technical Proficiency: Experience with scheduling... to make real-time recommendations and decisions to manage performance. Priority Management: Demonstrated ability to set...
, including real-time resource management. Preferred Qualifications Technical Proficiency: Experience with scheduling... to make real-time recommendations and decisions to manage performance. Priority Management: Demonstrated ability to set...