Requirements Qualifications and Requirements: 3-6+ years in workforce management, scheduling, or capacity planning-ideally...
and best practices Experience with workforce management real-time modules Ability to work under pressure and make quick decisions...Job Description The Real Time Management Specialist monitors live operations, makes immediate staffing adjustments...
operational efficiency. Requirements: Qualifications and Requirements: 3-6+ years in workforce management, scheduling...
in workforce planning, structural management, and management information use. The role involves collaborating with stakeholders... to ensure consistent and integrated workforce management processes and tools are in place, enabling timely decision-making...
solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments... management of key MPS accounts by maintaining data accuracy in the relevant MPS systems. The individual should be able to resolve...
POSITION TITLE: Travel & Expense Analyst - Shared Services REPORTING TO: Travel & Expense Lead, Finance Hub Manager... Travel & Expense Analyst is responsible for supporting Dover's travel and expense processes. Working independently, this role...
of 1 year of experience in a Real-Time Analyst or related workforce management role. Bonus Points You have experience... under pressure. You have advanced proficiency in Google Sheets and working knowledge of workforce management tools, with experience...
POSITION TITLE: Travel & Expense Analyst – Shared Services REPORTING TO: Travel & Expense Lead, Finance Hub Manager... Travel & Expense Analyst is responsible for supporting Dover’s travel and expense processes. Working independently, this role...
, and management of our Management Information Systems (MIS), focusing on workforce management analytics and reporting. This position...Join our dynamic team as a WFM MIS Analyst at CallTek! This is a crucial role in the development, maintenance...
, maintenance, and management of our Management Information Systems (MIS), focusing on workforce management analytics and reporting...Job Description: Join our dynamic team as a WFM MIS Analyst at CallTek! This is a crucial role in the development...
We're looking for an Operations Analyst to join our Insurance Operations team at MBPS. In this role, you will handle... and functions as assigned by Operations Management Required Qualifications At least 1 year data/BPO experience as a requirement...
available in more than 100 cloud marketplaces. To learn more, visit www.avepoint.com . About The Role As a Business Analyst... and project management skills, including a thorough understanding of how to interpret customer business needs and translate them...
will be responsible for managing workforce management processes to ensure that we have the right number of people, with the right skills... agreements. Develop and maintain workforce management reports, dashboards, and tools to communicate performance metrics...
Overview The Real Time Analyst manages and/or balances service levels for the call center across programs, internal... locations, lines of business and products. The analyst manages the performance of the call center according to any contractual...
Description We are currently seeking a detail-oriented and experienced Planning Analyst. This role supports workforce... of each of the services. Workforce (RTA): Minimum of 1 year of experience. Operations (Telephone Agent / Team Leader): Minimum of 2...
to join our growing team. The WFM Analyst will be responsible for managing workforce management processes to ensure that we have the right... as necessary to meet service level agreements. Develop and maintain workforce management reports, dashboards, and tools...
Job Description: Description We are currently seeking a detail-oriented and experienced Planning Analyst. This role... supports workforce planning by managing long-term capacity plans, maintaining accurate schedules, and creating data-driven...
legal requirements. Responsible for workload balancing and workforce management at the start of day and submit mid-day... experience in quality management of a CSAT-based environment (e.g., BPO). Responsible for the day-to-day supervision of a group...
prior experience working with workforce management technologies preferred. One year using one of the following systems... or more preferred. Minimum one year experience in a call center environment and familiarity with Workforce functions required One year...
prior experience working with workforce management technologies preferred. One year using one of the following systems... or more preferred. Minimum one year experience in a call center environment and familiarity with Workforce functions required One year...