Workforce Management Expert This Workforce Management Expert position is based in the Philippines. Your role & work... environment The Workforce Management (WFM) expert is responsible for supporting the design, implementation and execution of WFM...
? Create scheduling in Workforce Management tool Manage changes to scheduling to ensure adequately daily resource coverage... Work closely with Operations management to assist them in enforcing schedule adherence and Aux code usage Collect, analyze...
? Create scheduling in Workforce Management tool Manage changes to scheduling to ensure adequately daily resource coverage... Work closely with Operations management to assist them in enforcing schedule adherence and Aux code usage Collect, analyze...
? Create scheduling in Workforce Management tool Manage changes to scheduling to ensure adequately daily resource coverage... Work closely with Operations management to assist them in enforcing schedule adherence and Aux code usage Collect, analyze...
Job Title: Workforce & Quality Expert Manager Category: Business Consulting, Strategy & Digital Transformation Work... years of experience in workforce management, quality assurance, and operations analytics (BPO or service desk environment...
by your hiring manager. Qualifications At least five years in a global contact center, with three in Workforce Management. Bachelor... experience required. Proficient with Workforce Management tools and Genesys Cloud - queues, routing, APIs, reporting. Advanced...
Job Title: Workforce Management Real-time Analyst Skills: Data Collection, Management & Analysis Experience: 2 - 4... years Location: Muntinlupa, Philippines We at Coforge are hiring Workforce Management Real-time Analyst with the following...
. Qualifications At least five years in a global contact center, with three in Workforce Management. Bachelor’s in business, data... required. Proficient with Workforce Management tools and Genesys Cloud - queues, routing, APIs, reporting. Advanced Power BI and Tableau...
. Qualifications At least five years in a global contact center, with three in Workforce Management. Bachelor's in business, data... required. Proficient with Workforce Management tools and Genesys Cloud - queues, routing, APIs, reporting. Advanced Power BI and Tableau...
in UKG Pro Workforce Management. - Strong understanding of application development methodologies and best practices.... Additional Information: - The candidate should have minimum 2 years of experience in UKG Pro Workforce Management...
benefits, and opportunities to develop expertise in workforce management systems. What You'll Do: Configure, maintain..., and support UKG Ready Time & Labor Management for accuracy and compliance. Serve as a subject matter expert on TLM processes...
our culture will embrace you. Open up opportunities with HPE. Job Description The Workforce Management Manager leads workforce..., and best practices for workforce management. Mentor and develop Workforce Analysts to build scalable WFM capability. Qualifications...
our culture will embrace you. Open up opportunities with HPE. Job Description Role Summary: The Workforce Management Analyst..., and workforce reporting. This role partners with Operations and Workforce Management leadership to translate demand signals...
Workforce Management (WFM) Analyst This role has been designed as 'Hybrid' with an expectation that you will work... Workforce Management Analyst supports global customer support operations by providing accurate forecasting, capacity planning...
Workforce Management (WFM) Manager This role has been designated as 'Remote/Teleworker', which means you will primarily... Management Manager leads workforce planning, scheduling, reporting, and cost optimisation for global Aruba Networking customer...
Workforce Management (WFM) Analyst This role has been designated as ‘Remote/Teleworker’, which means...: The Workforce Management Analyst supports global customer support operations by providing accurate forecasting, capacity...
Workforce Management (WFM) Manager This role has been designated as ‘Remote/Teleworker’, which means... Management Manager leads workforce planning, scheduling, reporting, and cost optimisation for global Aruba Networking customer...
Job Summary The Workforce Management Team Manager is responsible for leading and directing workforce management (WFM... and delivering cost-effective workforce solutions aligned with business objectives. Key Responsibilities Team Leadership & Management...
in computer and MS Office (Intermediate/Expert in Excel). Good communication, presentation, analytical and problem solving skills...
a work-at-home operations set up. Skills Requirements: ➢ Mastery of Workforce Management Mathematics. ➢ Expert user... and potentially across multiple sites ▪ Accountable for the performance, productivity and effectiveness of Workforce Management Team...