to support the Workforce Management team Lead the development of forecasts, resource plans, and schedules for new programs...Summary The Sr. Manager Workforce Management is responsible for managing a team to develop accurate and timely...
. What Are We Looking For in This Role? Minimum Qualifications: Minimum of 3+ years of experience in a Workforce Management (WFM) function... center environment. Knowledge of WFM principles across other functions (e.g. Real Time Management, Long-term Planning...
Management Director to lead our APAC WFM organization and drive end-to-end workforce optimization across forecasting, scheduling...Workforce Management Director (APAC) – Dialer & Workforce Strategy Focus We're looking for an exceptional Workforce...
Job Description: Handle end-to-end subcontractor management process Work with internal and external stakeholders... or subcontract management Excellent analytical skills, negotiating, and coordinate with internal and external stakeholders Ability...
. Strong negotiation, communication, and stakeholder management skills. About the Team : The Workforce Partnerships & Governance Lead...Job Description : Agency Partnerships & Vendor Management Manage vendor selection, onboarding, performance...
, or related field. 5+ years of experience in workforce management, vendor management, manpower outsourcing, or warehouse... and data-driven, with experience in workforce KPI reporting. Strong negotiation, communication, and stakeholder management...
reports for management, stakeholders, & clients. Data Integrity: Perform routine data audits and quality checks on workforce... of proven experience in Workforce Analysis, Workforce Management, HR Analytics, or a similar data-intensive reporting role...
Administration, Operations Management, or related field, preferred but not required 10+ years of experience in workforce management....Strategic Workforce Planning - Work with the WorkForce Director to develop and implement strategic action plans for WFM...
a unified approach to workforce strategy. Inspire, mentor, and lead a high-caliber team of workforce management professionals...Overview: As the Senior Manager of Workforce Management for Product Support, you will occupy a pivotal leadership...
to workforce strategy. Inspire, mentor, and lead a high-caliber team of workforce management professionals, promoting innovation...Overview As the Senior Manager of Workforce Management for Product Support, you will occupy a pivotal leadership role...
. Leading organisational change initiatives, particularly in the context of workforce planning. Ability to lead complex, cross..., Stakeholder Management, Strategic Planning, Strategic Thinking, Workforce Strategy, Work Schedules How to Apply: To submit...
Services Group, where innovation meets excellence, as a Workforce Management Supervisor! What You Will Do: Lead highly...Are you up to take the lead in optimizing workforce efficiency and elevating operational performance? Join Support...
that celebrates excellence and innovation. Job Summary As a Workforce Team Leader within Chase Travel, you will lead a team... for our customers and team. Job Responsibilities Lead, manage, and develop a team of Workforce Specialists to maximize performance...
operations. YOUR DAILY RESPONSIBILITIES Develop and implement workforce management strategies to meet business objectives... Collaborate with department heads to understand staffing needs and address concerns Utilize workforce management software...
as needed for escalation of service impacting issues Manage the staff schedules and responsibilities of Workforce Management team... managing Workforce Operations in a BPO contact centre, with client and senior management interaction At least one (1) year...
, and collaboration-your ideas genuinely matter.' - BAS Team Leader, EML What You'll Do Lead, mentor, and develop a team of Workforce... management, and regulatory requirements Provide timely and actionable workforce reports to leadership teams Promote clear...
Workforce Management Team Lead (Forecasting & Planning) - Davao Awesome CX by Transcom is looking for talented... individuals like you to join our awesome team! Be a Workforce Management Team Lead for our Awesome CX by Transcom Davao site...
Position Summary: As an WFM Business Partner-Senior you align workforce management strategies with overall business... objectives. You serve as an advisor and liaison between the workforce management function supporting a large sized account...
and role clarity. o Facilitate change management initiatives that enhance workforce agility and adaptability. Stakeholder...The Workforce Capability Analyst is responsible for analyzing workforce capabilities, designing development programs...
is looking for a WFM & MIS Lead to manage workforce planning and reporting for our operations. About the Role The WFM & MIS Lead... will oversee scheduling, real-time workforce management and reporting. You will generate reports, analyze trends and help ensure...