About This Role The Workforce Management RTA Specialist ensures the efficient and compliant scheduling of Customer Care... and analyze individual and team performance against established KPIs for both workforce and production metrics. Manage queue...
and materials, providing necessary training around Workforce Management processes and systems. Anticipate and resolve problems... schedules in an efficient, accurate, and timely manner. Liaising directly with the Global Workforce Management...
3A Alabang WORKFORCE MANAGEMENT Senior Associate Process Specialist (WFM / RTA) - Alabang Are you ready to make... an impact Join as a Workforce Management - Senior Associate and jumpstart your career! Qualifications: Bachelor's degree...
Senior Associate Process Specialist (WFM / RTA) - Alabang Are you ready to make an impact Join as a Workforce... Management - Senior Associate and jumpstart your career! Qualifications: Bachelor's degree graduate, any field. 3 years of WFM...