Workforce Management team. As a Workforce Manager , you will ensure accuracy of billing processes and procedures for all clients... and organizational skills, to even call themselves one. If you have been managing people and teams in a Workforce Supervisor, Workforce...
Job Description Assists workforce management team in the call center in examining call center trends, including... data in electronic workforce management software (eWFM or other system as provided) and/or logs, including intraday...
years of experience in workforce management, quality assurance, and operations analytics (BPO or service desk environment...) Strong hands-on expertise with Verint, Amazon Connect Scheduler, or similar workforce management platforms Advanced analytical...
Implements effective workforce planning and management systems and processes based on approved strategy and action.... Related Experience – At least 5 years experience in workforce planning and management with the client and/or leadership team...
The Customer Support Supervisor oversees daytoday support operations for Human API and Flyreel, ensuring timely... Supervisor acts as a partner to the Business Unit, Product, and Operations teams to support continuous improvement and customer...
The Customer Support Supervisor oversees day‑to‑day support operations for Human API and Flyreel, ensuring timely... Supervisor acts as a partner to the Business Unit, Product, and Operations teams to support continuous improvement and customer...
has arisen for a Supervisor in our Customer Service Department, based at our new Shared Service Center in Manila... of complex administration, order management, quotations, master data. Responsible for the success of the daily operations...
The Operations Supervisor leads multiple sales support functions within LBS Counsellink - Paper Processing and Sales..., the supervisor is also accountable for overall team performance ensuring that Service Level Agreement (SLA...
effective workforce management practices to enhance productivity and efficiency. Scheduling and Work Hour Management: Develop...The WFM is responsible for overseeing RTA, Planning, reporting and Management Information Systems (MIS) to support data...
client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce... more about us at www.xerox.com. JOB SUMMARY: Responsible for the management of key MPS accounts by maintaining data accuracy in the...
- is currently looking for an Associate, Commercial Management to join our office in Manila, Philippines. Team As Commercial Manager..., you will become a part of the Commercial Management team of CIP Terra Technologies in the Philippines. This team is responsible for managing...
reports to the Warehouse Supervisor and is responsible for daily execution of logistics and material management tasks...Overview This position is physically located in the Philippines in support of LOGCAP*** The Material Management Clerk...
Material Management Clerk reports to the Warehouse Supervisor and is responsible for daily execution of logistics and material... management tasks within the Central Material Warehouse (CMW). This role is responsible for the receipt, accountability, storage...
Material Management Clerk reports to the Warehouse Supervisor and is responsible for daily execution of logistics and material... management tasks within the Central Material Warehouse (CMW). This role is responsible for the receipt, accountability, storage...
solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments... management of key MPS accounts by maintaining data accuracy in the relevant MPS systems. The individual should be able to resolve...
as assigned by management. Assist in areas of needs as assigned by supervisor. Maintains positive and regular results-oriented.... This job description will be reviewed periodically and is subject to change by management. Responsibilities Research and resolve payment discrepancies...
as assigned by management. Assist in areas of needs as assigned by supervisor. Maintains positive and regular results-oriented.... This job description will be reviewed periodically and is subject to change by management. Responsibilities : Research and resolve payment discrepancies...
solutions. With a strong emphasis on project management and cross-functional collaboration, the Associate Director leads efforts... in this position are expected to be responsible for the administration and management of a comprehensive organizational development...
internal equity and competitiveness. Direct recruitment and workforce planning to meet organizational needs. Lead... performance management processes and employee engagement initiatives. Supervise day-to-day HR operations, including policy...
and regulations. Facilitate training and development programs. Prepare reports on HR metrics and workforce trends....